Payment Policy

Payment Policy

At Marellamaison, we believe online shopping should be simple, secure, and worry-free. We use trusted payment providers and advanced security technology to protect your personal information every step of the way.

Our goal is to provide a safe checkout experience so you can shop with complete confidence.

Accepted Payment Methods

We accept a variety of secure and trusted payment options for your convenience, including:

• American Express (AMEX)
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Mastercard (Credit & Debit Card)
• PayPal
• Shop Pay
• Visa (Credit & Debit Card)

All payments are processed securely through trusted payment gateways to ensure your information remains protected.

Currency

All prices displayed on Marellamaison are listed in United States Dollars (USD).

Your payment will be processed in USD regardless of the payment method you choose.

Secure Checkout

Your privacy and security are our top priorities.

Every checkout on Marellamaison is protected with SSL (Secure Socket Layer) encryption, which creates a secure connection between your browser and our website. This helps keep your personal and payment information safe while your transaction is being processed.

You can shop confidently knowing your information is protected using industry-standard security technology.

SSL Encryption & Data Protection

We take your online security seriously.

Our website uses advanced encryption technology to safeguard sensitive information during every transaction.

We never store your complete credit or debit card details on our servers. Your payment information is processed securely by trusted payment providers that follow strict industry security standards.

Billing Information

To help avoid delays, please make sure the billing information you enter matches the details associated with your payment method.

If incorrect information is provided, your payment may be declined or require additional verification before your order can be processed.

Order Confirmation

Once your payment has been successfully completed, you'll receive an order confirmation email containing your purchase details.

Our team will begin preparing your order within 1 to 2 business days.

As soon as your package ships, we'll send another email with your tracking number so you can monitor your delivery from start to finish.

Fraud Prevention

To protect both our customers and our business, some orders may go through a quick security review before they are approved.

If additional verification is needed, our support team will contact you using the email address provided during checkout.

This process helps prevent unauthorized transactions and ensures every order is placed safely.

Order Changes & Cancellations

If you need to make changes or cancel your order, please contact us as soon as possible.

Orders may be canceled within 24 hours of purchase. After this period, your order may already be in processing or prepared for shipment, and changes may no longer be possible.

Refunds

If your refund request is approved, your payment will be returned to the same payment method used for the original purchase.

Processing times may vary depending on your bank or payment provider.

For complete information, please review our Refund & Return Policy.

Pricing & Taxes

We work hard to keep our pricing fair and transparent.

• All prices displayed on our website are current at the time of purchase.
• Prices may change without prior notice.
• We do not include hidden charges during checkout.
• A flat shipping fee $5 is clearly displayed before payment is completed.

Need Assistance?

If you have any questions about payments, billing, or your order, we're always happy to help.

Email: admin@marellamaison.com

Our customer support team aims to respond within 24 business hours and will gladly assist you with any payment-related questions.

Contact Information