Contact Us

Contact Us

We’re always here to help and are committed to making your shopping experience as smooth and enjoyable as possible. Whether you have a question about a product, an order, shipping, or anything else, our support team is ready to assist you.

Our Commitment

At Marellamaison, we believe great customer service starts with clear communication. Every message is handled by a real member of our support team, ensuring you receive accurate information and personalized assistance. We kindly ask that all conversations remain respectful so we can provide the best possible support.

Response Time

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM EST (GMT-5:00)

We aim to respond to all inquiries within 24 hours during business days.

Weekends & Public Holidays: Our team is unavailable during weekends and public holidays. Messages received during this time will be answered on the next available business day.

How to Reach Us

Social Media

We’re active daily on social media, and you can connect with us through our community:

Facebook: Marellamaison

Instagram: @marellamaison

Feel free to reach out, we’re always happy to assist you!